Get in Touch With Us
Got a question about how we review sweepstakes casinos, spotted something that needs updating, or just want to tell us what you think of the site? This page covers how to reach New Sweepstakes Casinos and what happens once your message lands.
How to Reach Our Team
Email is the best way to get in touch. We read every message that comes through and aim to reply within two working days. Send your note to [email protected].
A quick heads-up on what your message is about helps us route it to the right person faster — whether that's a question about a specific operator, a correction, or something else entirely.
What We Can Help With
- Questions about our reviews or ratings — If you want more detail on how we assessed Crown Coins, SplashCoins, or any other platform we cover, ask away.
- Corrections and updates — Sweepstakes casino terms, eligible states, and welcome offers change often. If something looks out of date, flag it and we'll look into it.
- Content suggestions — If there's a topic related to sweeps coins casinos, redemption, or state-by-state availability you'd like us to cover, we're glad to hear it.
- Partnership or editorial enquiries — If you represent an operator or a related business, introduce yourself and explain what you have in mind.
- Concerns about responsible play — If you or someone you know wants guidance around healthy play habits, mention this in your message and we'll point you toward general resources.
What This Site Can and Can't Do
We're an independent comparison and review resource. We don't process account registrations, coin purchases, or prize redemptions — those all happen directly on the operator's own platform, such as Crown Coins or Casino.Click. If you have an account-specific issue, like a redemption delay or a verification question, that has to go through the operator's own support channel, since we don't have access to individual customer accounts.
We also don't offer legal advice on whether a particular sweepstakes casino is permitted where you live. Availability varies by state, operators set their own eligibility lists, and rules change frequently — if you're unsure, the operator's terms and conditions and your own state's guidance are the right places to check.
If you're looking for options beyond mainstream sweepstakes casinos, our page on Best Non GamStop Casinos 2026 covers a different category of platforms.
What Happens After You Send a Message
A real person on our team reads and responds to every enquiry — we don't rely on automated replies as a stand-in for an actual answer. Our usual response window is two working days, though it can run a little longer during busier periods. We'll follow up either way.
Why Your Feedback Matters
This site exists to give readers a clear, honest look at new sweepstakes casinos — how the dual-currency model works, what the welcome offers actually involve, and where the genuine trade-offs are. Reader input helps keep that accurate. If something we've published was unclear, out of date, or just plain wrong, we want to know, and we'll correct it.
Thanks for taking the time to read this far. We look forward to hearing what's on your mind.